Unify communication.
Simplify how your teams connect.
We bring calling, meetings, messaging, file sharing, and customer engagement into one cohesive system using Microsoft Teams Voice, Cisco Webex Calling, and integrated cloud contact center solutions.
Our engineering-first approach ensures your environment works reliably, securely, and without unnecessary complexity. You get one unified communication layer that works everywhere your people work.
Voice lives in one system, meetings in another, chat somewhere else, and customer interactions outside IT’s visibility. The result is inconsistent user experience, higher support overhead, and slower response times.
Elevate designs and implements voice and collaboration environments that work as a system. Calling, meetings, messaging, devices, and customer engagement are integrated into a cohesive platform that supports hybrid work, scales cleanly, and remains secure. The focus is reliability, adoption, and long-term manageability, not just feature sets.
We modernize voice systems, streamline collaboration, and build communication environments that are secure, consistent, and easy for users to adopt.
We help organizations move away from outdated PBX and on-prem voice systems to flexible, cloud-ready platforms. Migrations are planned and executed to avoid disruption while improving reliability and simplifying management. Supported platforms include Microsoft Teams Voice and Cisco Webex Calling.
Every environment is different. We design calling architectures using Direct Routing, Operator Connect, SIP integration, or hybrid models that allow organizations to modernize at their own pace while maintaining control over call flow and compliance.
We consolidate voice, video, messaging, and meetings into a single collaboration experience. Environments are configured to support consistent user workflows, device onboarding, and long-term adoption across teams. Platforms are designed to support AI-enabled productivity, including Copilot-ready configurations.
Voice and collaboration systems handle sensitive data. We implement role-based access, encryption, E911 support, call recording, and data residency controls to meet regulatory and operational requirements without adding unnecessary friction.
Customer communication requires speed and visibility. We design and deploy cloud contact center platforms using Webex, Microsoft Teams, or RingCentral, with intelligent routing, analytics, and CRM integrations to improve response times and service quality.
As organizations grow, communication systems must remain consistent. We design solutions that support multi-site, multi-vendor, and hybrid work environments with centralized management, monitoring, and reporting.
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A practical, engineering-led approach focused on clarity, execution, and long-term stability.
We evaluate existing voice systems, network readiness, device landscape, licensing, and compliance requirements before recommending changes. Design decisions are based on operational reality, not assumptions.
Voice transitions are executed with careful planning. Number porting, call routing, user onboarding, and testing are managed to ensure continuity and predictable outcomes.
We design environments with monitoring and analytics in place so call quality, usage trends, and issues can be identified and addressed quickly.
Collaboration tools only work when users understand them. We establish governance, usage standards, and rollout plans that promote adoption and prevent platform sprawl.
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Consistently chosen for responsive support, deep engineering expertise, and long-term partnership.
"Elevate was able to help solve our technology and business challenges by being creative in every aspect of the process from design to purchasing.
They were able to save us a ton of money by leveraging some of our current licensing and hardware. While still enabling us to solve our technology problems. Great organization and amazing team."
"Elevate has a highly knowledgeable staff and, more importantly, a strong moral compass in doing right by their customers.
That’s why Elevate is a trusted go-to partner for my IT needs."
"The staff at Elevate are some of the most well-rounded and professional technologists I have worked with in my 20 years in IT.
Their focus on designing solutions rather than pushing products has led to a long-standing relationship."
What IT leaders need to know about modern voice, collaboration, and compliance.
Let’s build the backbone your business deserves.
Elevate Technology Partners LLC
5496 Glenwood Hills Pkwy SE,
Grand Rapids, MI 49512
1-616-202-6518
